We appreciate your business and want you to be a satisfied customer.
Please print this page for reference

IMPORTANT – Check your receipt carefully. If you have made an error in the address you must email immediately. We often ship within minutes of receiving an order and once it leaves here it cannot be corrected.

If you do not receive an email immediately, please verify by calling toll-free, 1-866-4NJ-PORK or emailing [email protected] to make sure your order was received and to know when to expect your delivery. If you make a typing error in your email, you must call or email us from the correct email you would like your tracking number sent to. We only accept one email address due to our order form limitations.

* The most important thing to us is that you are happy with your order. Please call or email if you have any questions at any time!

* We are responsible until delivery, you are responsible for the package from the time your package is scanned as delivered. We are not responsible for packages missing apartment or suite numbers, incomplete addresses, eaten by your pets, etc. We cannot possibly know what the delivery location is like, you should refer to your emailed tracking number so you know to expect your order.

* We are not responsible for stolen packages. All United States Postal Service complaints of theft are investigated by the US Postal Service and your local police.

* Undelivered Packages:
Once a delivery attempt has been made it is the responsibility of the customer to make sure the package is picked up or re-delivered quickly.

* Most pork roll orders are shipped the same or next shipping day. At times you may order USPS service and we upgrade it to Fed Ex at our discretion. You should leave a note for the driver of both USPS and Fed Ex to leave your package.

* You will receive an email with your USPS delivery confirmation or Fed Ex tracking number, you MUST notify us within three days if it has not arrived, and you can always email [email protected] with any questions before or after you receive your package.

* Thank you for shopping with JerseyPorkRoll.com!