IMPORTANT – Check your receipt carefully. If you have made an error in the address you must email immediately. We often ship within minutes of receiving an order and once it leaves here it cannot be corrected.
Please check your spam blocker and make sure you can receive mail from the domain name “jerseyporkroll.com.”
Please email or call toll-free, 1-866-4NJ-PORK.
If you do not receive an email immediately, you are responsible for notifying [email protected] so you
know when to expect your delivery.
*UPDATED:Holiday Season 2020*
- Due to the anticipated record-breaking volume of packages being shipped this year all carriers are expecting significant delays.
- Starting November 30th all USPS, Ground and Home delivery shipments may take several additional transit days and our shipping guarantee for these services will be suspended until after the New Year.
- US Postal, Ground and Home delivery orders ARE NOT REFUNDED or REPLACED for ANY reason
- Please check the delivery address carefully before submitting an order and in the confirmation email. Once an order is shipped there will be a $20 charge for an address change and at least a one day carrier transit delay.
- Most pork roll orders are shipped the same or next shipping day. We ship Monday, Tuesday and Wednesday.
We are not responsible for delays caused by “acts of nature”, high volume, local delivery issues, mechanical issues, protests, or weather.
We are not responsible for packages not picked up at the post office on delivery day, or mail delivered to parcel lockers or “cluster boxes”.
We do not require signatures but it is up to the carrier’s discretion to leave the package if no one is home.
Once a delivery attempt has been made it is the recipient’s responsibility to pick up the package or schedule a re-delivery.
We are not responsible for packages marked as “Undeliverable as addressed”
We are not responsible for stolen packages. The recipient must contact the carrier if the package was marked as delivered and has not been received.
Once an order is shipped there are no returns or cancellations.
All sales are FINAL on all consumable products.